Want to move fast through Suwałki? Just take a bike and ride!

News

We remind you about the started and on-going Suwalska Bike Competition (Suwalska Rywalizacja Rowerowa) tied with the fight for the Bicycle Capital of Poland Cup. Details available on the website at address:https://osir.suwalki.pl/czeka-nas-rowerowe-lato-zaczynamy-suwalska-rywalizacje-rowerowa/

You want a bike?
You've got one!

Suwer is a modern city bike rental system built for you and your needs. You decide how long are you going to use a bike. We unite simplicity with technology, which enables you to use during rides in Suwałki and its surrounding areas.

You want a bike? Take and ride!

  • Step 1

    Download the Roovee app and create an account

  • Step 2

    Top up your account by transfer or card

  • Step 3

    Scan the QR code from the handlebar of from the rear wheel lock an go!

  • After the ride

    Close the rear wheel lock manually and that's it :) Have a nice ride

Rent without the mobile app
via the customer service or sms

  • Step 1

    Create an account on my.roovee.eu, top it up with the appropriate ammount, accept the Operator's Terms and Agreements and remember the TELECODE

  • customer service - STEP 2

    Contact the Customer Service, tell the BIKE_NUMBER, which you'd like to rent, and then provide your TELECODEEnjoy the ride!

  • or via sms - STEP2

    Start your ride by sending a following SMS at the number 539 569 930: start BIKE_NUMBER, which you'd like to rent, and then follow the messagesEnjoy the ride!

  • Monitoring
    GPS 24/7
  • Return at everey bike station. Chceck the pricing in the app or here.
  • Terms and conditions of the service are available here.
Got any questions? Feel free to call us! Customer Service 88 77 66 833

16 stations and as many as
160 bikes!

Just few steps remain between you and the joy of ride. Download the app, read the Terms and Agreements, create an account, top up the initial fee and have fun riding our bike. You rent the bike from one of the 16 stations and you return it there as well.

check out the map
Get it on the Apple App Store Download from the Google Play Store Get it on AppGallery

Fast and convinient,
as you want

You finished the ride, or perhaps you'd like to top up your account? Use our app and select the most convinient for you method of payment (money transfer, credit card, Blk, Pay-By-Link). Fast, convinient and in the blink of an eye :)

  • Zapłać BLIK'iem
  • Zapłać kartą MasterCard
  • Zapłać VISA

Pricing

  • The initial fee (it can be spent on your rides with a possibility of a refund) 10.00 zł

Regular bike or a tandem bike

  • The minimal ammount of money which allows starting a ride4 zł
  • 1-30 minutes0,5 zł
  • 31-60 minutes1 zł
  • Second hour(from 61 till 120 minutes)2 zł
  • Third and every following hour (up to 12 hours)3 zł
  • The fee for exceeding 12 hours of rental200 zł
  • Returning the bike in an other place than the dedicated bike station (in the SUWER system's operating area)100 zł
  • Returing the bike outside of the SUWER system's operating ara (up to 10 km)500 zł
  • Returing the bike outside of the SUWER system's operating ara (more than 10 km)1000 zł

Electric bike

  • The minimal ammount of money which allows starting a ride6 zł
  • 1-30 minutes1 zł
  • 31-60 minutes3 zł
  • Second hour(from 61 minutes) and every following hour (up to 12 hours)4 zł
  • The fee for exceeding 12 hours of rental200 zł
  • Returning the bike in an other place than the dedicated bike station (in the SUWER system's operating area)100 zł
  • Returing the bike outside of the SUWER system's operating ara (up to 10 km)500 zł
  • Returing the bike outside of the SUWER system's operating ara (more than 10 km)1000 zł

The fees for particular time intervals of the bike rentals (regular bikes, tandem bikes and electrical bikes) are being summed up.

Full list of prices and fees is in the terms and conditions

FAQ

  • Don't worry. Leve the bike next to the parked ones and finish your ride (rental) by closing the ROOVEE LOCK CONTROL. Propp your bike up by it's kickstand making sure to uphold the rules of public order and to not hinder pedestrians and other users movements.

  • Yes, the bike has to be returdned to one of the 16 designated bike stations at the time of ending the ride by closing the ROOVEE LOCK CONTROL. Leaving the bike and ending the rental outside the designated bike stations will result in an additional fees which are listed in the pricing table of the Terms and Conditions of the SUWER city bike rental system, which is:

    • 100 zł for leaving the bike (regular, tandem, electric) outside the designated bike stations in the SUWER system's operating area (in the Suwałki's city limits);
    • 500 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (up to 10 km);
    • 1000 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (more than 10 km);
  • Yes, you can. You can do it by sending a SMS with following message: bike_number", eg. "start 1234567", at the number +48539569930. You can also start a ride via a special telecode. Contatct our Customer Service at 88 77 66 833 to do so

  • The bike has to be returned in one of the 16 designated bike stations while ending the ride by locking the ROOVEE LOCK CONTROL. Leaving the bike and ending the rental outside the designated bike station will result in an additional fees which are listed in the pricing table of the Terms and Conditions of the SUWER city bike rental system, which is:

    • 100 zł for leaving the bike (regular, tandem, electric) outside the designated bike stations in the SUWER system's operating area (in the Suwałki's city limits);
    • 500 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (up to 10 km);
    • 1000 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (more than 10 km);
  • Remember to leave the bike at a designated bike stand, and when there are no unoccupied just prop the bike by it's kickstand next to other parked ones making sure to uphold the rules of public order and to not hinder pedestrians and other users movements.

  • Basket's maximum encumbrance is 5kg

  • The lights are controlled electronically and they turn on by itself after dusk.

  • Regular and electric are equipped with a 3-gear derailleur. Tandem bikes have seven gears.

  • The bike has to be returned in one of the 16 designated bike stations while ending the ride by locking the ROOVEE LOCK CONTROL. Leaving the bike and ending the rental outside the designated bike station will result in an additional fees which are listed in the pricing table of the Terms and Conditions of the SUWER city bike rental system, which is:

    • 100 zł for leaving the bike (regular, tandem, electric) outside the designated bike stations in the SUWER system's operating area (in the Suwałki's city limits);
    • 500 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (up to 10 km);
    • 1000 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (more than 10 km);
  • You can use the rented bike in the Suwałki's city limits (SUWER system's operation zone) and outside the city borders. Remember, that the rented bike has to be returned at any of the designated bike stations.

  • The bike has to be returned in one of the 16 designated bike stations while ending the ride by locking the ROOVEE LOCK CONTROL. Leaving the bike and ending the rental outside the designated operation zone will result in an additional fees which are listed in the pricing table of the Terms and Conditions of the SUWER city bike rental system, which is:

    • 500 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (up to 10 km);
    • 1000 zł for leaving the bike (regular, tandem, electric) outside of the SUWER system's operating ara (more than 10 km);

You're having a problem with the app? You noticed an issue?
Contact our Customer Service:

An issue can be also reported using the ROOVEE mobile app.

list of stations on the map

SUWER is 160 bikes - including 142 regular bikes, 15 electric bikes and 3 tandem bikes - situated in 16 stations. You're hurrying to work? For a train? You can leave our bike without worrying in one of the 16 stations placed in convinient places for the users of the SUWER system. Start enjoying the freedom of using the system today!

  • Ikona - niebieskie koło
    System's operation zone
  • Ikona - niebieski logotyp na białym tle
    Recommended
    parking place
  • Ikona - biały rower na zielonym tle
    Unoccupied bike
  • Ikona - biały rower na czerwonym tle
    A bike that's currently
    occupied
  • Ikona - biały elektryczny rower na zielonym tle
    Unoccupied electric bike
  • Ikona - biały elektryczny rower na czerwonym tle
    An electric bike that's currently
    occupied
  • Ikona - biały tandem na zielonym tle
    Unoccupied tandem bike
  • Ikona - biały tandem na czerwonym tle
    A tandem bike that's currently
    occupied
Suwer © 2021 Suwer Rower Miejski
  • roovee
  • Smart Bike IoT
  • Internet of Things
  • Technological partner Orange
  • Blue Media
Customer Service: 88 77 66 833 | bok@roovee.eu | Privacy policy | Declaration of availability SUWER system's operator is ROOVEE S.A. ul. Ryżowa 33A/7, 02-495 Warszawa
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